If you don’t find the answers to your questions below, please feel free to contact us at email@example.com.
What are the prices for each room?
Depending on the tier (number of hours you’ve booked that week), the prices range between:
Standard Room, $10-$25/hr
Play Room, $20-$35/hr
Art Room, $20-$35/hr
Group Room, $25-$40/hr
Can I only book hourly?
We also offer daily rates for $120/day and dedicated spaces. Whether you would like to reserve a specific office for certain days or you would like a full time dedicated office just for you, we are happy to discuss your options. Please contact firstname.lastname@example.org for more information.
Am I locked into a long-term contract or lease?
Nope! We want to reduce the risk for you in any way, so no long term commitment needed. You can cancel or change your membership level at any time.
If you would like to sublease a dedicated space full time, there will be a long-term contract.
What is your cancellation policy?
We get it. Clients sometimes have to reschedule, or they late cancel or no show. That’s why we give you 10 cancellations a month–if you cancel a room you booked 24 hours prior to the time of reservation, you will be credited the booking amount back to your account. These cancellation credits can be used for future bookings. Once you’ve used up all 10 cancellations within a month, you will not be able to cancel your bookings.
How big are the rooms?
Our standard therapy rooms are 110-120 sf, ideal for individuals and couples.
The play therapy room is approximately 170 sf.
The art therapy room is approximately 160 sf, perfect for individuals and small groups.
Our group room is approximately 200 sf, perfect for a group up to 10.
How does the tiered room pricing work?
We love to see you grow your caseload and we want to celebrate that. We have a tiered pricing system (which resets weekly) and you can book as far as 30 days in advance. Room rates vary (by room type) and bills are generated every week at the end of day on Saturday. So, the more hours you book per week the lower the hourly rate goes.
Standard Room 1st to 10th hour @ $25/hr 11th to 15th hour @ $20/hr 16th to 20th hour @ $15/hr 21st hour and beyond @ $10/hr
Billing Example: Jen knows she wants to book 7 hours a week for the whole month for a total of 28 hours. If she reserves all 28 hours in advance at the beginning of the month then her total would only be $505.
Here’s the breakdown: $25 x 10 hours = $250 $20 x 5 hours = $100 $15 x 5 hours = $75 $10 x 8 hours = $80
Total for the month = $505, about $18/hour (Sounds like a sweet deal!)
This could look a bit confusing at first, but we have a super simple billing calculator to help you estimate your room costs. Contact us at email@example.com so you can estimate your room costs today!
How does billing work?
All memberships are charged on a monthly basis. You can start your membership on any day of the month and we’ll prorate the first month. After that, you’ll be billed on the first of the month for your upcoming month’s membership.
Room bookings are charged on a weekly basis.
What's included in the membership?
As an Ethera member, you have access to our coworking lounge and our practice management software in addition to a professionally written and photographed profile on our Provider Directory. You also have access to any and all of our events!
*All room bookings are charged in addition to the monthly membership.
Are there cameras in each room?
The only two rooms with cameras are the client waiting room and the play room – this is to ensure the safety of our members as well as their clients. If you would like to video record your sessions, please bring your own equipment to ensure HIPAA compliance.
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